types of teams
- project team (aka ad hoc or task forces)
- Six Sigma
- cross functional
- self-directed/autonomous
- virtual
- quality
cross-functional and self-directed are mutually exclusive as are project and Six Sigma
forms of participative management
- increasing employee responsibility
- self-managed teams
- quality circles
- quality of work-life committees
- soliciting feedback from customer and employees
quality circle
- created by Karou Ishikawa in the 1960's
- decentralized problem solving
- predecessor of quality teams
Six Sigma Teams
- work on specific process or project area
- emphasis on data analysis
project teams
- special projects, especially with material focus
- temporary
self-directed
- leaders give guidance rather than directions
- reduces layers of management
- members may rotate jobs
cross-functional
- promote acceptance of change across organization
- useful when cross-domain skills are needed
virtual teams
- geographically dispersed
- usually either project or ad hoc
basic purposes of teams
- produce items or services
- share learning
- coordinate resources
- solve problems
- plan or develop strategy
- innovate
axis along which teams are classified
- function
- structure
- skill